FEATHERS FOOD & FITNESS PRIVACY POLICY
Last Updated: 01/10/2026
At Feathers Fitness, we respect your privacy and are committed to protecting your personal information.
This Privacy Notice explains what information we collect, why we collect it, how we use it and the rights you have regarding your personal data.
We process personal information in accordance with the EU General Data Protection Regulation (GDPR), Spain's Organic Law 3/2018 on Data Protection and Guarantee of Digital Rights (LOPDGDD), and other applicable legislation.
1. WHO WE ARE & HOW TO CONTACT US
Feathers Fitness is a fitness and personal training business based in Sotogrande, Cádiz, Spain.
Data Controller:
Legal Business Name: Feathers Food & Fitness S.L
Trading Name: Feathers Fitness
Registered Address: 36 Plaza Blanca, Sotogrande 11310, San Roque Cadiz Spain
Tax Identification Number: B56502719
Email: hello@feathersfoodfit.com
Telephone: +34 689479035
For any enquiries regarding your personal information, please contact us using the details above.
2. HOW WE COLLECT YOUR PERSONAL INFORMATION
Depending on your interaction with Feathers Fitness, we may collect:
Personal and Contact Information
Full name
Email address
Telephone number
Date of birth
Emergency contact details
Membership and Booking Information
Membership type and subscription details
Payment and transaction records
Session bookings, cancellations and attendance
Start and end dates of memberships and challenges
Relevant client communications
Health and Fitness Information
Training experience and fitness goals
Injuries, health conditions or physical limitations disclosed to us
Information provided through health declarations and onboarding forms
Exercise performance, strength and fitness progress
Optional weight, body measurements and progress photographs
Website and Communications Information
Information submitted through website forms
Enquiries received through email, social media or messaging platforms
Website usage and cookie information, where applicable
Marketing preferences
Photography and Video
Photographs or videos taken during gym sessions or events, where appropriate and subject to applicable consent requirements
We aim to collect only information reasonably necessary to provide our services.
3. HOW WE USE YOUR PERSONAL DATA
We use personal information to:
Respond to enquiries and arrange consultations.
Register new clients and administer memberships.
Manage session bookings, attendance and payments.
Deliver personalised fitness coaching.
Tailor exercises to individual abilities and disclosed health considerations.
Monitor training progress and conduct check-ins.
Contact clients about appointments, timetable changes or membership matters.
Manage emergencies and maintain a safe training environment.
Maintain financial and administrative records.
Send marketing communications where legally permitted.
Use approved photographs or videos for promotional purposes where valid consent has been obtained.
We do not sell your personal information to advertisers.
4. LEGAL BASIS FOR PROCESSING
We process personal information only where we have an appropriate legal basis.
Depending on the purpose, these may include:
Performance of a Contract
To provide fitness services, manage memberships, process bookings and administer payments.
Legal Obligations
To comply with applicable tax, accounting and other statutory requirements.
Legitimate Interests
Where appropriate, for proportionate business administration, service improvement, security and managing existing customer relationships, taking account of your rights and interests.
Consent
Where required, including for certain marketing activities, the publication of identifiable promotional images and the processing of health information where explicit consent is the appropriate legal condition.
Health Information
Health information is treated as special-category personal data under the GDPR.
We will identify and document the appropriate lawful basis and additional Article 9 condition before processing such information. Where we rely on explicit consent, it will be requested separately, with clear information about its purpose and how it can be withdrawn.
5. WHO HAS ACCESS TO YOUR INFORMATION?
Personal information is accessed only by authorised individuals who require it for legitimate business purposes.
This may include:
Feathers Fitness management.
Authorised coaches who need relevant information to deliver safe and appropriate training.
Administrative staff who manage bookings, membership records or communications.
External service providers acting under appropriate data-protection arrangements.
Health information is restricted to authorised staff who need it for coaching or safety purposes.
6. THIRD PARTY SERVICE PROVIDERS
We use external services to manage aspects of our business.
These may include:
Glofox: Membership management, bookings, attendance and administration.
Stripe: Payment processing.
Typeform: Registration, onboarding, questionnaires and feedback forms, where used.
Calendly: Scheduling consultations and appointments, where used.
Email and messaging providers: Client communications.
Other approved technology providers: Secure business records and administration.
These providers may process personal information on our behalf or, in some circumstances, act as independent data controllers.
We assess relevant data-protection arrangements and disclose information only as necessary for the services provided.
7. INTERNATIONAL DATA TRANSFERS
Some of our technology providers may process or store personal information outside the European Economic Area.
Where international transfers occur, we will ensure an appropriate legal transfer mechanism is in place, such as an applicable adequacy decision or approved contractual safeguards.
Information about relevant transfers and safeguards can be requested using our contact details.
8. HOW LONG WE KEEP YOUR INFORMATION
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, or as required by applicable law.
Retention periods depend on the type of information:
Financial and transaction records: Retained for applicable legal and accounting periods.
Membership and booking records: Retained while necessary to administer services and subsequently for legitimate legal or administrative purposes.
Health and fitness information: Reviewed and retained only as long as necessary for safe coaching and other properly established lawful purposes.
Marketing information: Retained while a valid legal basis exists, subject to applicable objection or withdrawal rights.
Photographs and videos: Retained according to the relevant consent, purpose and documented retention policy.
We will securely delete or anonymise information when it is no longer required, subject to any applicable legal retention obligations.
9. MARKETING COMMUNICATIONS
We may occasionally share information about:
New training programmes or challenges.
Events and workshops.
Membership offers.
Relevant Feathers Fitness news.
Marketing communications will only be sent where permitted by applicable law.
Where consent is required, it will be requested separately and will not be a condition of joining the gym.
You may unsubscribe from marketing emails or withdraw marketing consent at any time.
Essential service communications, such as appointment confirmations and membership administration, are separate from promotional marketing.
10. PHOTOGRAPHY AND SOCIAL MEDIA
We occasionally take photographs or videos to celebrate our community and share information about Feathers Fitness.
Where identifiable images are used for promotional purposes requiring consent, we will request appropriate permission.
Refusing marketing photography consent will not affect your membership or access to training.
You may withdraw consent for future processing at any time by contacting us.
Withdrawal does not make earlier lawful processing retrospectively unlawful. We will assess requests relating to previously published material in accordance with applicable law.
11. YOUR DATA PROTECTION RIGHTS
Under applicable data-protection law, you may have the right to:
Access personal data we hold about you.
Request correction of inaccurate information.
Request deletion of personal data in appropriate circumstances.
Request restrictions on processing.
Object to certain uses of your information.
Request portability of eligible personal data.
Withdraw consent where processing is based on consent.
Exercise applicable rights relating to automated decision-making.
To exercise your rights, please contact:
hello@feathersfoodfit.com
We will respond within the time limits required by applicable law.
You also have the right to submit a complaint to the Spanish Data Protection Agency (AEPD):
12. HOW WE PROTECT YOUR INFORMATION
We implement appropriate organisational and technical safeguards to protect personal information against unauthorised access, loss, misuse or disclosure.
These include, as appropriate:
Restricting access to authorised staff.
Using secure business software and accounts.
Maintaining appropriate staff confidentiality practices.
Protecting sensitive health information.
Reviewing our data-handling procedures and service providers.
Although no system can guarantee absolute security, protecting client information is an important responsibility.
13. PROVIDING YOUR INFORMATION
Certain information, such as your name and contact details, is required to register and provide our services.
Other information may be optional, including marketing preferences and progress photographs.
Where information is necessary to evaluate whether we can provide safe and appropriate training, we will explain why it is requested and the implications of not providing it.
14. COOKIES AND WEBSITE DATA
If our website uses cookies, analytics or other tracking technologies, these will be explained through a separate Cookie Policy or appropriate cookie information.
Where required, users will be offered suitable consent choices before non-essential cookies are activated.
15. CHANGES TO THIS NOTICE
We may update this Privacy Notice when our services, technology providers or legal obligations change.
The current version will remain accessible through Feathers Fitness, and significant changes will be communicated where appropriate.